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Using Concur's Company Notes to your best advantage

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Kelsey Moon
(@kelsey-moon)
Posts: 25
Eminent Member
Topic starter
 

Hi all, we're looking to maximize our use of Concur's Company Notes. How are you all using your Company Notes space? What sort of info are you including?

We'd love to see screenshots if possible! You're welcome to email screenshots to me at ksmoon@ucsd.edu

Thanks!

 
Posted : 22/10/2024 5:12 am
Amanda Lash
(@alash2)
Posts: 45
Member Admin
 

Kelsey,

We use the company notes to communicate instructions for using ticket credits and cancelling travel since those are commonly asked questions. We also use the space to communicate agency contact information and are currently using it to communicate about the Concur home page redesign. Any upcoming UI releases or changes to the look/functionality of the T&E program are communicated in this space.

UA Company Notes Screenshot

https://drive.google.com/file/d/1H2-rqIjnhhVwZu2a6KzgaG9C7cjDOSxT/view?usp=sharing

Interested to hear how others are best leveraging the field, great question!

Amanda

 
Posted : 22/10/2024 8:19 am
Kelsey Moon
(@kelsey-moon)
Posts: 25
Eminent Member
Topic starter
 

This is great, Amanda! Thank you so much.

 
Posted : 22/10/2024 9:06 am
Rebecca Spanos
(@rspanosemail-unc-edu)
Posts: 121
Member Admin
 

We have two sections which are always up: the first has info on training resources, a link to our internal Concur Support desk and a reminder regarding approval requirements for international travel. The second is created and maintained by our TMC and includes their contact information, link to their online chat support, and other helpful info. When we're running a promo with one of our travel partners, we add that info in the company notes as well. I'll email you a screenshot!

 
Posted : 22/10/2024 10:45 am
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