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How are you treating guest/student travel credits?

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JC Arnold
(@jca)
Posts: 26
Eminent Member
Topic starter
 

Are you "gifting" or "collecting/transferring" travel credits, related to COVID travel bans?

 
Posted : 28/05/2020 8:03 am
Laney Armstrong
(@larmstro)
Posts: 59
 

We are consolidating all ticket credits, including guests, to one account (UATP) for each airline.

 
Posted : 02/06/2020 3:12 am
Teresa Marie Athan
(@tathanuw-edu)
Posts: 28
Member Admin
 

We are doing the same as Laney. We have had many people ask to 'give' the credits to graduating seniors when a ticket was cancelled in their name, but we are finding ways to utilize that credit either through the UATP process or name change waivers. The airlines have been very good about working with us on all our cancelled tickets.

 
Posted : 21/07/2020 7:08 am
Laney Armstrong
(@larmstro)
Posts: 59
 

We are considering giving students access to our booking tool and agency. Our program is mandated, but the student travel on behalf of the university is all over the place. The provost would like a solution to this issue. Does your university allow this, can you share your procedures with me and how you handle paying for the travel? We do not have a ghost card or single payment solution, we issue corporate cards to our employees who travel.

 
Posted : 13/08/2020 10:30 am
Camila Munoz
(@cmunoz)
Posts: 15
Member Admin
 

Has anyone explored sponsored guest travel feature on Concur? Our site has a virtual card on the back end for travel bookings.

 
Posted : 26/10/2020 3:02 pm
Amanda Nguyen
(@amanda-nguyen)
Posts: 4
Active Member
 

We have not. I would be very interested in hearing more about what you are doing

 
Posted : 06/01/2021 10:58 am
Camila Munoz
(@cmunoz)
Posts: 15
Member Admin
 

Update: After reviewing the Sponsored travel feature in Concur we decided not to implement this function. We have few guest/student credits that we will handle directly with our TMC and the employee that booked the travel on behalf of the guest/student.

 
Posted : 06/01/2021 12:37 pm
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