We use Concur. We have a visitor application (homegrown) that creates user profiles in Concur for these visitors (guests). They don't have access to Concur, so travel coordinators at UCAR request, book, and expense travel in Concur as delegates for them.

Justin Wild
Senior Cloud Solutions Analyst
University Corporation for Atmospheric Research
JWild@ucar.edu

Yale currently works with Egencia and Concur. A large percentage of our travelers are guests, so guest bookings are a frequent occurrence.

Egencia provides guest templates, which we use to register guests. The template owner chooses if the guests will be able to book for themselves, or if the template owner will book for them. Once registered, guest will have a temporary profile.

Concur administrators can provide profiled users with guest access. Users with guest access can select that they're booking for a guest, make the reservation, and are then prompted to add the guest's TSA information, which is linked to the user's profile. It's a simple process. Allowing guests to make their own reservations in Concur requires that they have a profile, which is more of a challenge.

I recently saw a demo of Deem, and it reminded me of Concur. They may have similar solution for booking guests.

Tim Kropp
Travel Program Manager
Yale University
timothy.kropp@yale.edu