Hi all,
I have see this topic discussed in chunks in the discussion boards. I am putting together a proposal for University senior leadership on how to best utilize amenity funds, vouchers, and unused tickets before they expire through concur/our TMC. My point of view, is that it should be on a first come first serve bases for any tickets over a certain value.
The push back I have received is that this might cause certain departments to be "left out" of the perk.
Would love to hear some success stories and best practices from other institutions!
FYI: The university never had a managed travel program before, so these funds would basically expire or be donated as raffle items before.
I recently used points to refund unused tickets for guests about to expire. I'm also moving to a "use it or lose it" policy, but trying to figure out how to charge budgets if we use these credits (lost by other departments) as first come first serve. We do not have a central airfare payment card. I don't want people double dipping into budgets when they don't pay for the airfare, they will schedule additional trips to use the budget as you well know. For the UATP consolidation from the pandemic, we manually entered the charges in their Expense as a new form of payment, forcing them to reconcile the charges to their budget. This is likely not a practice our AP department wants to continue, but I'm planning to ask. I have another large chunk of unused tickets (600) that we are validating right now. Some airlines are giving us the option to add the credits to a UATP again, some with a $100 fee and some with no fee. Of course we are asking for refunds first, might consider paying a small fee for that, but not sure if they will agree.
The UATP program we implemented for the pandemic credits has been very successful and we only have 20% left to use.
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